Banking
At 1st Security Bank, we’re committed to providing superior customer service and exceeding our customer’s expectations. We’ve dedicated ourselves to building lasting relationships and creating a culture that focuses on people. “Relationship Driven” is one of our Core Values and we live this motto every day.
Vision
Build a truly great place to work and bank.
Mission
Live our core values and “WOW” each other and our customers every day.
Core Values
- Relationship Driven – we strive to “WOW” (surprise, excite and delight) each other and our customers.
- Ethical – fair, honest and act with integrity.
- Lead by Example – maintain a positive attitude, show respect for others and have some fun!
- Accountable – we take our responsibilities seriously and we meet our commitments with urgency.
- Team Player – dependable, enthusiastic contributor to team success and to the greater good of the bank.
- Embrace Dreams – we encourage each other to reach for our dreams.
- Diversity – we celebrate diversity and support equality for all.
- Community Oriented – we actively support our communities and the Bank’s CRA initiatives.
- Open and Honest Communication – always professional, responsive and timely.
Philosophy
Inspired by Geoffrey James
Business is an ecosystem, not a battlefield.
Average companies build armies of “troops” to order about, see competitors as “enemies,” and treat customers as “territory” to be conquered.
We are a relationship-driven company that values teamwork, adapts easily to new markets and can quickly form partnerships with each other, customers and even competitors.
A company is a community, not a machine.
Average companies do not see their employees as people. They create “my way or the highway” environments that are rigid and fear driven.
We see team members as a collection of individual hopes and dreams, all connected to a common purpose. We encourage and inspire employees to celebrate individual, team, company and community success.
Leadership is service, not control.
Average companies want employees to do exactly what they are told. They create condescending “Command and Control” environments where personal initiative is unacceptable.
We value leaders who encourage collaboration, diversity of ideas and provide the proper resources to empower their teams to get the job done. We also value humble and patient leaders over arrogant and ill-tempered ones.
We consider each other as peers regardless of job title.
Average companies treat some employees as inferior to others based on organizational charts.
We treat every employee as if they were the most important person at the bank. Excellence is expected everywhere, ideas and suggestions from all are encouraged and “the best idea wins.” As a result, employees at all levels take charge of their own destinies.
Motivation comes from vision, not from fear.
Average companies use fear as power to motivate. Employees and managers alike become paralyzed, stagnant and unable to be forward thinking and take risks.
We inspire people to see a better future and how they will be part of it. As a result, employees work harder because they believe in our goals, truly enjoy what they are doing and know they’ll share in the rewards.
Change equals growth, not pain.
Average companies see change as both complicated and threatening. They delay necessary changes until they are in a desperate situation and it’s too late.
We embrace change and see it as an inevitable part of life. We are aware that change is not always easy but we understand that success is only possible if we all embrace new ideas. It is important for us to work constructively and support each other during change.
Core Values are embraced, they are not just words on a piece of paper.
Average companies talk about the importance of core values, however, management teams at average companies rarely live by them. This leads to the core values becoming a joke for employees.
Our Core Values were developed with input from the Employee Satisfaction Task Force and we expect that every person in every position actively support them. Our Core Values encourage us to act in a manner that “WOWS” others and provide us with the opportunity to guide our actions that allow us to become who we want to be. We take pride in our Core Values and strive to live them each day.
Work should be fun, not mere toil.
Average companies believe people only work for a paycheck and discourage camaraderie, job satisfaction and happiness. They fully expect employees to resent having to work therefore everyone behaves accordingly.
We see work as something that should be enjoyable. We encourage our employees to be happy by embracing their dreams, connecting with teammates and celebrating our successes. It’s more than a paycheck; we want our teammates in jobs that can and will make them truly happy.
Banner Bank is a dynamic full-service financial institution, operating safely and profitably within a framework of shared integrity. Working as a team, we will deliver superior products and services to our valued clients. We will emphasize strong client relationships and a high level of community involvement. We will provide a culture which attracts, empowers, rewards and provides growth opportunities for employees. Our success will build long-term shareholder value.
Come In and See Us
Membership with BECU truly makes all the difference. When you become a member, you join a group of people who care about their community and neighbors and do their best to help them succeed. BECU is happy to provide the following services at the Mill Creek location:
- ATM deposits/withdrawals
- Cashier’s checks
- New accounts
- Loans
- Mortgages
- Home equity signings
- Account inquiries
- 24 hour express deposit box
First Financial Northwest Bank; more than a name. We are about providing personalized service that drives us to deliver Unique. Innovative. Solutions.
For 95 years we have built our reputation as a provider of financial solutions, a concierge of professional connections, and a partner in community service.
•Relationships – We are friendly, professional and responsive. We truly care about each customer and are dedicated to providing personalized service.
•Knowledgeable – We are experienced, and current in our knowledge, which supports our ability to offer unique solutions for our customer’s financial needs.
•Efficient – We know that banking isn’t the most important part of a person’s life, so we serve our customers in the most productive way possible. We focus on our customers and are accountable for our actions.
•Innovative – Taking the time to listen to your needs along with using the most progressive technology, we save you time, money and stress. Intuitive to our customers’ needs, we will create unique and distinctive solutions to meet their individual needs and goals.
People First
In 1995, the Bank changed its name from Peoples State Bank to Peoples Bank. As we did nearly 100 years ago when we established our roots in Lynden, we operate from a “People First” philosophy. Our unwavering commitment to our employees, customers, and local communities is what makes us a true community bank and distinguishes us from other banks in the area. We provide generous support to regional and national organizations at the local level through giving and community service campaigns, and our employee benefits programs support professional growth and personal well-being. We are committed to recruiting locally and creating jobs and long-term career opportunities. Our diversity policy ensures that our culture is open to talent from the broad cross-section of residents in rural, small town and urban communities where we live and work.
A Full Relationship Banking Experience
Our stable and ongoing growth is predicated on the same values that we started with: be responsible and dedicated to our clients and serve our local communities beyond the business of banking.
Today, Peoples Bank has assets of over $1.9 billion and 23 branches across Western Washington, offering a full relationship banking experience.
For our personal banking customers, this includes flexible checking and savings accounts, personal loans, and expert investment and planning services.
For our commercial clients, our business banking services are designed to improve the efficiency and growth of your operation through a full range of accounts, business loans, merchant services, and treasury management services. We also offer a suite of sophisticated mobile and online banking tools on par with any national bank’s offering.
A Higher Level of Service
Our history, outstanding employees, and enduring core values are the pillars of our Bank. They unify our team to serve beyond what is expected to make a difference in the lives and businesses of our customers.
Over the years we have learned that delivering on our promise, “A Higher Level of Service,” always starts and ends with people. We are a proud member of the local communities in which we operate, and we are honored to serve your banking needs.